Shipping & Delivery Policy
Shipping Options & Delivery Costs
We use the following courier services (DHL, FedEx, UPS) to dispatch your products.
We offer the following shipping rates – you will be asked to select a shipping method at checkout
Standard Delivery: AED 25 - Next Day Delivery
Order Processing Time
All orders placed before 2 PM are processed and dispatched the same day, all orders placed after the 2 PM will be dispatched next day.
Orders place during the weekend (Saturday - Sunday) or on a public holiday will be shipped on next business day.
Delivery Address & P.O Boxes
Please note that we are unable to modify the delivery address once you have placed your order. We do not ship to P.O boxes.
International Orders
Your package may be subject to import duties and taxes. You, as the customer are responsible for paying those custom charges, we recommend that you check with your local customs office before placing the order on our website as the customer charges can be significant sometimes and we are unable to calculate for you.
Tracking your Order
Once your order has been dispatched, we will send you confirmation email along with Tracking Information. You will be able to track your order directly on the Carrier’s website.
Returns, Refund & Exchange
We want you to be completely happy with your purchase. Please read our Return & Refund Policy for details information about process.
Contact Us
In case of any urgency, please contact us our team directly via Call on +97 (0) 56 129 7480. or Email us info@bluetechsystems.ae .